Comments on: Server Issues 16 April, 8:00 PM EST

By: Tam

Tam — Sat, 18 Apr 2009 01:43:29 +0000

Thanks so much for not losing any scheduled tweets !!!

By: Nemo

Nemo — Fri, 17 Apr 2009 18:22:47 +0000

Thanks for the constant updates and getting this back so quickly. Really an amazing job at, not only fixing it, but keeping your users informed.

Cheers

By: ritchie

ritchie — Fri, 17 Apr 2009 16:04:49 +0000

This is really bad luck, but I like the way you're keeping us up to date. bwt: this is a very stupid policy by HostGator imho!

By: janetti !

janetti ! — Fri, 17 Apr 2009 15:44:06 +0000

Thanks for the constant updates. This stuff happens but you've been great about communicating it to us.

~ Janetti

By: iSenne

iSenne — Fri, 17 Apr 2009 15:21:20 +0000

Ok Tnx, good to know

Hope the server wil be online soon…

By: Dewald Pretorius

Dewald Pretorius — Fri, 17 Apr 2009 15:18:55 +0000

Yes, the system is already busy with the catch-up work. It's just the website that's still down.

By: ShamnaLachmo

ShamnaLachmo — Fri, 17 Apr 2009 15:15:49 +0000

Hi, will the service dm and autofollow all the people that have followed me during the down time ?

By: JulReDesigns

JulReDesigns — Fri, 17 Apr 2009 15:06:07 +0000

Thanks for your thorough updates. As always they are much appreciated. Love your service.

By: Scott

Scott — Fri, 17 Apr 2009 15:00:35 +0000

Dewald, you are a true trooper. You have not hidden in time of distress. Many other services that might be in your not enviable position in the future would not have gone to the trouble you have with keeping all of us Tweepers in the loop. Hats off– As the old saying goes “Stuff Happens!” You have dealt with your stuff in a very professional and courteous manner. I am a pro customer and give my following “explosion” credit to your software and the ability to schedule multiple tweets in the future.

Good Job,

Scott

By: Dewald Pretorius

Dewald Pretorius — Fri, 17 Apr 2009 14:47:33 +0000

Yes, absolutely. I will extend everyone's free trial by one additional day. As soon as I can get HostGator to correctly configure PHP. They have missed a few essential libraries, which means my software is currently crashing.