Comments on: Partial TweetLater Outage Due To Twitter Denial Of Service Attack http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/ Mon, 09 Aug 2010 00:41:29 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Nathaniel Johnson http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-456 Nathaniel Johnson Sun, 30 Aug 2009 18:36:40 +0000 http://www.socialoomphblog.com/?p=357#comment-456 eh I wouldn't worry about this too much, I love your service and keep up the great work! eh I wouldn't worry about this too much, I love your service and keep up the great work!

]]> By: jerry http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-404 jerry Mon, 10 Aug 2009 04:22:52 +0000 http://www.socialoomphblog.com/?p=357#comment-404 Fair enough! Thank you for responding. Your open discussion policy is a breath a fresh air! I asked a tough question, and you published it publicly with a rational response.<br><br>We are still seeing intermittent issues with TweetLater which we fully attribute to Twitter, but at least its working again. Given the fair cost of your pricing, your open communications, constant updates, and refreshing conduct of your business, I am very much a fan of your service. <br><br>Thank you! Fair enough! Thank you for responding. Your open discussion policy is a breath a fresh air! I asked a tough question, and you published it publicly with a rational response.

We are still seeing intermittent issues with TweetLater which we fully attribute to Twitter, but at least its working again. Given the fair cost of your pricing, your open communications, constant updates, and refreshing conduct of your business, I am very much a fan of your service.

Thank you!

]]> By: webgoddess http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-403 webgoddess Sun, 09 Aug 2009 19:42:40 +0000 http://www.socialoomphblog.com/?p=357#comment-403 I wouldn't be too sure about that. YouTube has been going downhill fast and nobody has been able to come out with something better to replace them. I wouldn't be too sure about that. YouTube has been going downhill fast and nobody has been able to come out with something better to replace them.

]]> By: Dewald Pretorius http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-402 Dewald Pretorius Sun, 09 Aug 2009 19:17:52 +0000 http://www.socialoomphblog.com/?p=357#comment-402 We gladly provide credits when we messed up. However, we will not be able to run a business if we had to provide credits every time that Twitter has an outage. Twitter is definitely not going to reimburse us for losses during an outage, which is not under our control or even within our sphere of influence. We gladly provide credits when we messed up. However, we will not be able to run a business if we had to provide credits every time that Twitter has an outage. Twitter is definitely not going to reimburse us for losses during an outage, which is not under our control or even within our sphere of influence.

]]> By: glider_rider65 http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-399 glider_rider65 Sun, 09 Aug 2009 18:55:10 +0000 http://www.socialoomphblog.com/?p=357#comment-399 Yes, unexpected benefits like realizing I hadn't picked the vegetable garden in several days... Keep up the great work sir.... Appreciate all you do. Yes, unexpected benefits like realizing I hadn't picked the vegetable garden in several days… Keep up the great work sir…. Appreciate all you do.

]]> By: Jerry http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-401 Jerry Sun, 09 Aug 2009 18:03:32 +0000 http://www.socialoomphblog.com/?p=357#comment-401 Your situation is a difficult one. As you fully understand it is also difficult for us. When the service is returned do you have any plan to provide some discount for loss of service? I am not meaning this in any antagonistic way. I just think that its good business sense to offer some sort of relief. If Twitter was completely broken, then I would not ask. But currently we have shifted to posting manually and its working fine. I know that your App can't connect, but now I am incurring cost to handle this manually, and I am still paying you for a service your unable to provide (regardless of the reason). The price you charge is very small so this is not really an question of price, rather of principle. And again this is more a theoretical question based on an open discussion policy you promote. If you said NO I would not have a problem with that answer at all. <br><br>Please advise.<br><br>Thank you Your situation is a difficult one. As you fully understand it is also difficult for us. When the service is returned do you have any plan to provide some discount for loss of service? I am not meaning this in any antagonistic way. I just think that its good business sense to offer some sort of relief. If Twitter was completely broken, then I would not ask. But currently we have shifted to posting manually and its working fine. I know that your App can't connect, but now I am incurring cost to handle this manually, and I am still paying you for a service your unable to provide (regardless of the reason). The price you charge is very small so this is not really an question of price, rather of principle. And again this is more a theoretical question based on an open discussion policy you promote. If you said NO I would not have a problem with that answer at all.

Please advise.

Thank you

]]> By: drd4U http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-398 drd4U Sun, 09 Aug 2009 18:02:05 +0000 http://www.socialoomphblog.com/?p=357#comment-398 Yessss...so true...but I really didn't want to discover the lawn mower...sigh...,,, Yessss…so true…but I really didn't want to discover the lawn mower…sigh…,,,

]]> By: drd4U http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-400 drd4U Sun, 09 Aug 2009 18:00:18 +0000 http://www.socialoomphblog.com/?p=357#comment-400 Appreciate the update 1:54 PM...thanks...They reallyl ought to be providing some ETR? Appreciate the update 1:54 PM…thanks…They reallyl ought to be providing some ETR?

]]> By: Dewald Pretorius http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-397 Dewald Pretorius Sun, 09 Aug 2009 17:33:19 +0000 http://www.socialoomphblog.com/?p=357#comment-397 This Twitter outage has had unexpected benefits.<br><br>I had time to mow the lawn, and I discovered my car, which I thought was stolen. This Twitter outage has had unexpected benefits.

I had time to mow the lawn, and I discovered my car, which I thought was stolen.

]]> By: Dewald Pretorius http://www.socialoomphblog.com/partial-tweetlater-outage-due-to-twitter-denial-of-service-attack/#comment-396 Dewald Pretorius Sun, 09 Aug 2009 17:30:47 +0000 http://www.socialoomphblog.com/?p=357#comment-396 You need to look at the "from" source of the tweets in the Twitter web interface. Chris is making all his updates manually from Twitter desktop or phone clients. You need to look at the “from” source of the tweets in the Twitter web interface. Chris is making all his updates manually from Twitter desktop or phone clients.

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